The airline now runs on its own platform.
Icelandair Virtual has moved beyond a collection of schedules and flight reports. Pilots can now choose a sector, receive an aircraft, prepare a dispatch release, connect the simulator and follow the complete flight from one Icelandair Virtual account.
That change gives us direct responsibility for the experience. It also lets us solve problems at their source: one flight record can now inform the Pilot Hub, EFB, Pilot Client, Operations Control, fleet history and the final PIREP without copying the same information between unrelated services.
Your booking in the Pilot Client
My Flight is becoming the operational home for each booking. The same release, route, weather, aircraft, messages and live status can be opened in the Pilot Hub or the tablet-focused EFB, while the Pilot Client quietly handles the simulator connection and flight recording.
Dispatch release
Company dispatch and SimBrief contribute to the release attached to your booking.
Company messages
Stand assignments and dispatch messages stay with the flight.
Flight report
The Pilot Client records a replay and PIREP. Accepted reports update the aircraft record.
Aircraft location and maintenance
Every registration is being treated as an individual aircraft with a location, rotation and technical history. When a flight is accepted, the aircraft moves. When a defect is reported, Operations and Engineering see the same record. When a delay affects the next sector, the operation can show what needs attention next.
The KEF hub bank, activities, tours, pilot progression and community logbooks are being developed on that same foundation. Simulated background traffic can make the airline feel alive even on a quiet evening, while real pilot flights remain the centre of the experience.
What we are working on
The current focus is depth and consistency: faster staff tools, clearer pilot navigation, dependable telemetry, stronger post-flight analysis and fewer duplicate states. New capability matters only when it makes the operation easier to understand or more rewarding to fly.
If a booking, flight recording or page does not work as expected, please send a support ticket with the flight number and what happened. Those reports help us find and fix problems.